My parcel is showing as delivered but I haven't received it
If the tracking says your order has been delivered but it hasn't been left in your letterbox:
1. First of all, check with your neighbours to find out if another person took your parcel for you. This may be indicated on the tracking information, which you can find by clicking on the tracking link.
2. Contact our customer services at bonjour@lamazuna.com, so that our delivery company can investigate what happened to your parcel.