If you wish to cancel your order, please contact Alizée at customer services as soon as possible.

1. Orders can only be cancelled before they are dispatched.

Once your parcel has been sent or is ready to be sent, we can no longer cancel your order. In this case, you can refuse the parcel when it is delivered.

2. Once the parcel is returned to us at our warehouse, your order will be refunded using the same payment method used when you made your purchase (minus the delivery costs).

If you wish to contact customer services to cancel your order, please send an email to bonjour@lamazuna.com.