The product does not meet my expectations and I would like a refund.

You have 14 days from the date you receive the product to exercise your right to return the product without having to justify your decision.

To do this, please contact Alizée at customer services (bonjour@lamazuna.com) and let her know of your intentions.

Your order will be refunded once we receive the product at our warehouse.

To exercise your right to return purchased products, the product must be returned in new condition, along with any accessories with which it was delivered, and in its original packaging.

Lamazuna reserves the right to refuse to refund a product if all these conditions are not met.